COOKIE POLICY

Cookie Policy

Contact Turkiye LLC (“we,” “us,” or “our”) operates the website at https://contactturkiye.shop/ (“Site”). This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our Site, in compliance with the California Consumer Privacy Act (CCPA), other applicable US state privacy laws, and our commitment to transparency. This policy is designed for users in the United States and complements our Privacy Policy (#) and other legal notices, including those applicable to our operations in Turkey and the European Union.

1. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit our Site. They help us enhance your browsing experience, analyze Site performance, and deliver personalized content or advertisements, such as recommendations for health and dietary supplements. We also use similar technologies, such as pixels, web beacons, and local storage, for comparable purposes.

2. Types of Cookies We Use

We use the following categories of cookies on our Site:

  • Essential Cookies:
    • Purpose: Enable core Site functionality, such as user authentication, shopping cart management, and secure checkout processes.
    • Example: Session cookies to maintain your login status or process orders.
    • Legal Basis: Necessary for the operation of the Site and your requested services (CCPA does not require opt-out for these).
  • Analytics Cookies:
    • Purpose: Collect data on how you interact with our Site (e.g., pages visited, time spent) to improve performance and user experience.
    • Example: Google Analytics cookies to track Site traffic and user behavior.
    • Legal Basis: Opt-out available under CCPA (see Section 6).
  • Marketing and Advertising Cookies:
    • Purpose: Deliver personalized advertisements (e.g., tailored supplement recommendations), measure ad campaign effectiveness, and integrate with social media platforms.
    • Example: Facebook Pixel, Google Ads cookies for targeted advertising.
    • Legal Basis: Opt-out available under CCPA (see Section 6).
  • Functional Cookies:
    • Purpose: Remember your preferences (e.g., language, currency, or region) to enhance your Site experience.
    • Example: Cookies storing your preferred language or delivery region.
    • Legal Basis: Opt-out available under CCPA (see Section 6).

3. Data Collected by Cookies

Cookies may collect the following types of personal information:

  • Device Information: IP address, browser type, operating system, device type (e.g., iPhone, Windows PC).
  • Usage Data: Pages visited, links clicked, time spent on the Site, search queries.
  • Preferences: Language, currency, or product interests (e.g., health supplement categories).
  • Advertising Data: Ad views, click-through rates, and interactions with personalized ads.

This data is processed in accordance with our Privacy Policy (#) and applicable US laws, including the CCPA. If you provide health-related preferences (e.g., dietary supplement choices), this sensitive data is handled with additional care, as outlined in our Privacy Policy (#).

4. How We Use Cookie Data

We use cookie data to:

  • Ensure the Site functions properly (e.g., secure checkout, user account management).
  • Analyze Site performance and user behavior to optimize content and navigation.
  • Provide personalized content and advertisements (e.g., recommending vitamins based on your browsing history, subject to your opt-out choice).
  • Comply with legal obligations, such as record-keeping for tax or consumer protection purposes.
  • Enhance Site security and prevent fraudulent activities.

5. Cookie Retention Periods

  • Session Cookies: Deleted when you close your browser.
  • Persistent Cookies: Stored on your device for a specified period (e.g., 6 months, 1 year, or until you delete them).
    Specific retention periods for each cookie are detailed in our cookie management tool, accessible via Cookie Settings Link (#).

6. Your Choices and Rights

As a US user, you have specific rights regarding your personal information under the CCPA and other state privacy laws:

  • Right to Opt-Out of Data Sales: You can opt-out of the sale of your personal information (e.g., sharing with third-party advertisers for targeted ads). To opt-out, click Do Not Sell My Personal Information (#) or email us at [privacy@contactturkiye.com (mailto: info@contactturkiye.com)].
    • Note: We do not sell your personal information in the traditional sense, but sharing data with advertising partners for personalized ads may be considered a “sale” under CCPA.
  • Right to Access: Request a copy of the personal information we’ve collected about you in the past 12 months.
  • Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., legal retention requirements for tax records).
  • Right to Non-Discrimination: We will not discriminate against you (e.g., deny services, charge different prices) for exercising your CCPA rights.

Managing Cookies:

  • Cookie Management Tool: When you visit our Site, a cookie consent pop-up allows you to accept or reject non-essential cookies (analytics, marketing, functional). You can update your preferences anytime via Cookie Settings Link (#).
  • Browser Settings: You can block or delete cookies through your browser settings. Note that blocking essential cookies may impair Site functionality (e.g., inability to complete a purchase). For instructions, visit:
  • Do Not Track Signals: Our Site does not currently respond to browser “Do Not Track” signals, as there is no universal standard. However, you can opt-out of targeted advertising via the methods above.
  • Authorized Agent: California residents may use an authorized agent to submit CCPA requests. The agent must provide proof of authorization.

7. Third-Party Cookies

Our Site uses third-party cookies from the following service providers:

  • Google Analytics: To analyze Site traffic and user behavior.
  • Facebook Pixel: To enable social media advertising and retargeting.
  • Google Ads: To deliver targeted ads based on your interests.

These third parties may collect and process data under their own privacy policies. You can opt-out of third-party cookies via our cookie management tool or directly through their opt-out mechanisms:

8. Children’s Privacy

Our Site is not directed to children under 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that a child’s data has been collected, we will promptly delete it. Contact us at [privacy@contactturkiye.com (mailto:privacy@contactturkiye.com)] if you believe this has occurred.

9. Data Security

We protect cookie data using industry-standard security measures, including SSL/TLS encryption, access controls, and regular security audits. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Data Sharing and Transfers

Cookie data may be shared with:

  • Service Providers: Analytics providers (e.g., Google Analytics), advertising networks (e.g., Google Ads), and payment processors to support Site operations.
  • Business Partners: Marketing partners for personalized ads, subject to your opt-out choice.
  • Legal Authorities: If required by law (e.g., court orders, tax compliance).

As Contact Turkiye LLC operates globally, cookie data may be transferred to countries outside the US, such as Turkey (for operational purposes) or the EU (for compliance with GDPR). We ensure such transfers comply with applicable laws, including CCPA, using safeguards like contractual agreements. For details, see our Privacy Policy (#).

11. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated via a notice on our Site or by email to registered users. Please review this policy periodically.

12. Contact Us

For questions about this Cookie Policy, your privacy rights, or CCPA requests, please contact us:

  • Company: Contact Turkiye LLC
    Address: 7901 4th St N STE 26794, St.Petersburg, Florida, USA, 33702
  • Email: info@contactturkiye.com
  • Phone+90 555 573 66 30
  • US Privacy Inquiries: For CCPA-related requests (e.g., opt-out, access, deletion), use Do Not Sell My Personal Information (#) or email [info@contactturkiye.com (mailto:privacy@contactturkiye.com)]. We will respond within 45 days, extendable by an additional 45 days if needed.

California Residents: To exercise your CCPA rights, submit a request via Do Not Sell My Personal Information (#) or contact us directly. You may also designate an authorized agent to submit requests on your behalf, provided they submit proof of authorization.